Project
Catagories
Methodology
Courses for the following methodologies: software selection,
system design, system integration, customer acquistion
process, and strategic planning.
Systems
Documentation
User procedures and customized traning manuals for order
entry, invoicing, trade deal, EDI, Master files, financial
systems, and a variety of web applications.
Electronic
Performance Support
Online, interactive support system including the development
of methodology and design standards, content design, development,
and authoring.
Reengineering
Process maps and analysis of existing processes and systems
utilizing TQM principles. Facilitate focus groups and
individual interviews.
Marketing,
Sales & Customer Service
Marketing, promotional, and public relations material.
Courses in customer service and merchandising. Six years
experience in product sales.
Seminars
and Workshops
Support material, presentations, and group activities
for management seminars, meetings, and strategic planning
sessions. Facilitate as needed.
